Vodafone sets a new standard for device self-service

Throughout 2016, WorldManuals and Vodafone Group have collaborated in shaping the future of the Vodafone device self-service support solution. The solution will be deployed across multiple Vodafone operations over the coming months and is specifically designed to address users accessing device support through any of their devices, be it mobile, tablet or PC.

Eventually, the new Vodafone device support solution shall accelerate self-service further leading to an increase in call deflection – a key objective for both WorldManuals and Vodafone.

The synergetic teamwork between Vodafone Group and WorldManuals has resulted in an extremely well-rounded and intuitive support solution which WorldManuals is proud to be part of. We look forward to deploying the new device support solution across the Vodafone Group operations and to further strengthen our long-lasting business relationship with Vodafone.