Based on a successful RFQ outcome, Singtel re-awards its device support business to WorldManuals for the 3rd consecutive time. And with the recent extension of the agreement to provide device support solution for OPTUS, reaffirms WorldManuals as preferred supplier to Singtel Group.
The Singtel solution includes the WorldManuals' signature content package thus addressing the specific local requirements for device support that has been identified by Singtel – an essential feature of the WorldManuals Mobile SupportWare solution leading to increased tangible business benefits.
WorldManuals has provided the device support solution to Singtel since 2012 and continues to have a strong focus on timely content creation and search engine optimization. As a result, the Singtel solution performs extremely well, serving thousands of support related inquiries every day on the Singtel support pages.